TERRITORY OF SAFETY IN THE WORLD OF PROBLEMS

HOTLINE CITY is a federal program of personal assistance and security. At any time of the day and night, you will get protection in a dangerous situation and help of lawyers, advocates and contact center managers.

A handy mobile application automatically determines the coordinates when sending an emergency signal and sends the nearest response crew from one of 150 security companies across Russia.

In any situation, you can be confident in a professional approach to solving problems. Many years of experience with the most demanding corporate customers throughout Russia guarantees the professionalism and competence of our work.

WITH HOTLINE CITY, YOU AND YOUR RELATIVES ARE UNDER THE PROTECTION OF PROFESSIONALS!

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Provide yourself and your relatives with reliable protection: if necessary, you will receive assistance from 1900 private crews of the Rapid Response Teams, the support of qualified lawyers from the 24-hour crisis center and a group of specialists who stand guard over your interests.

Our long-term experience in solving problems will allow you to get a quick, effective and professional solution in any difficult situation.

With HOTLINE CITY, YOU GET 24-hour support and response from the leaders of the security industry in all major cities of Russia.

rapid response teams

< partners

year experience

clients

PERSONAL SECURITY

LEGAL ASSISTANCE

MULTILANGUAGE CONTACT CENTER

ROADSIDE
ASSISTANCE

JURISTIC SUPPORT

EMERGENCY CALL SERVICE

HOW DO WE ASSIST? OUR POSSIBILITIES TO SOLVE PROBLEMS

AGGRESSION AND
PHYSICAL THREAT

Arrival of the Rapid Response Team for your protection

Coordinated assistance with emergency services

Escort of the client to the security zone

Monitoring of the situation by a group of specialists of the contact center 24/7

Juristic support if necessary

DIFFICULTIES IN
TRAVELLING

Verification of debts limiting travel abroad

Forms for applications for visas and recommendations for their completion

A 24-hour translator is always online

Assistance in navigating abroad

Round-the-clock consultations on the decision of arising problems

Operational search for medical and other institutions

ROAD TRAFFIC
ACCIDENT

A 24-hour manager consultant

Well-defined recommendations on the sequence of actions

Consultation on the competent filling of the notice and the Euro-Protocol

Assistance in obtaining insurance

STAGED CRASH AND SWINDLING

Arrival of the Rapid Response Team for your protection

Legal advice

Control of the situation by a contact center specialist

Juristic support if necessary

LEGAL AND JURISTIC PROBLEMS

Consultations of qualified lawyers

Assistance in buying and selling property

Filling of applications, complaints and appeals to various authorities

Pre-trial settlement of disputes and support in court at the request of the client

Recommendations for a guided action plan for solving the problem

DOMESTIC PROBLEMS

A 24-hour manager consultant

Operative call of emergency services

Quick solution of the situation and selection of a specialist

Recommendations for a guided action plan for solving the problem

Providing samples of forms and applications for submission to state authorities

EFFICIENT AND RELIABLE SUPPORT

Coverage area - Russian Federation
Instant alarm transmission
Communication with the operator 24/7
Assistance abroad
12 years of experience
One button for solving any problems
Roadside assistance

Instructions for the application

OUR ADVANTAGESFull range of services of HOTLINECITY

COST
SAVING

Legal advice - FREE

Concierge service - FREE

Language support - FREE

Calling emergency services on behalf of the client - FREE

CHAT WITH
THE OPERATOR

Reliable communication channels

In-app communication

Communication by phone number

Chat with the operator

INTEGRATED SAFETY
AND SECURITY

Geography coverage - Russian Federation

Support abroad

< 150 country partners

ROUND-THE-CLOCK
MONITORING

Contact center 24/7

Communicate with an operator through the application

Automatic sending of coordinates

Multilingual support

TECHNICAL
CAPABILITIES

Timer alarm capability

The SOS button is always with you

Ability to connect family and friends

MOBILE INFORMING

Notification of threats to life and safety in several ways

COVERAGE ZONE

RUSSIAN FEDERATION

OUR CUSTOMERS

Download application

General partners

APPLICATION FOR CONSULTATION Leave a message and we will call you back

	SINGLE
Emergency Response Team Deployment
Informational Consultations	12
Initial Legal Consultations	6
Children can be added to the service	+ -
Language Assistance During Travel	+
Interpreter Services	+

TERRITORY OF SAFETY IN THE WORLD OF PROBLEMS

HOW DO WE ASSIST? OUR POSSIBILITIES TO SOLVE PROBLEMS

AGGRESSION ANDPHYSICAL THREAT

DIFFICULTIES IN TRAVELLING

ROAD TRAFFIC ACCIDENT